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The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Enforcement

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1990 amendments to the General Pretreatment Regulations require each POTW to develop an Enforcement Response Plan (ERP). In order to obtain EPA and State approval, A program must have an ERP which is authorized by the approved pretreatment program.

Enforcement Response Plans
•Help maintain consistent enforcement actions.
•Prevent politics from interfering with enforcement actions.
•Provide a step by step escalating enforcement.

Escalating enforcement begins with Level A, with Level E being the most serious violation.

Levels Of Violations
•Level A
•Level B
•Level C
•Level D
•Level E