The City of Amarillo Building Safety issues all permits and contractor licensing electronically. The department utilizes a software system – My Government Online Connect - MGO Connect — for permitting applications and tracking permits. 

The system is used for commercial and residential development including:

• Permits
• Licensing

MGO streamlines processes and creates a positive user experience. Additional benefits of the system include:

• Mobile and tablet-friendly
• Simplified processes
• Consistent customer experience
• Integrated customer support

Click here to utilize the MGO Connect system: https://mgoconnect.org/cp/portal. We recommend you bookmark or save this link for your convenience.

Assistance is available at the MyGovernmentOnline customer support help desk at 1-866-957-3764 – Option 1. The Building Safety office is available for additional assistance via email at building@amarillo.gov or by phone at 806-378-3041. 

Before submitting any plans, please read this document.

Click here or on the image to watch a step-by-step video on connecting to MGO!