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The City's transition to new utility billing software has caused delays in delivery of utility bills to customers.

Utility Billing WILL NOT be assessing any penalties or late fees, nor will any payments be reflected as late, during this transition period.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

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Apply to be an Emergency Dispatcher

  • Summary Your exciting career with AECC as an Emergency Dispatcher begins with your online application. Find it here.

Want to become a dispatcher? What to be an integral part of the First Response World? Apply on line. We will be accepting applications April 19- May 3rd. Apply here: Employment

Qualifications

  • Citizen of the United States
  • Possess a valid Texas Driver’s License upon employment
  • Age 18 or older 
  • Must have uncorrected vision of at least 20/200, correctable to 20/20 in both eyes (eyesight between 20/100 and 20/200 must have a letter from their doctor stating eyesight is in static condition);
  • Must pass a dispatch simulator exam with a minimum score of 70
  • Must pass a basic office skills test with a typing score of at least 35 WPM.
  • High School Graduate or GED 
  • All military veterans must have an HONORABLE DISCHARGE documented by a DD-214 (Member 4 page must be included)

 

Application Process

  • Initial Application
  • Basic office skills test 
  • Dispatch Simulation Examination
  • Background Investigation
  • Polygraph Examination
  • Pre-Hire Orientation
  • Interview Board
  • Chief’s Interview
  • Medical Examination
  • Psychological Examination

 

Automatic Disqualifiers

  • Felony or Class A conviction, probation, deferred adjudication or community supervision;
  • Class B misdemeanor conviction; probation, deferred adjudication or community supervision within the previous 10 years;
  • Three at fault traffic accidents within the previous three years;
  • Eight traffic citations (not convictions) for moving violations in the previous three years, or three traffic citations (not convictions) for moving violations within the previous year;
  • Driver’s license presently suspended;
  • Any conviction of domestic violence;
  • Discharge from the military with other than an Honorable Discharge;
  • Illegal possession or use of controlled substance classified as a felony;
  • Illegally dealing in narcotics.

Possible Disqualifiers

  • History of bad debt;
  • Illegal possession or use of marijuana or THC
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