Show/Hide

Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department.

For additional information about the upcoming changes please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Utility Billing

Print
Press Enter to show all options, press Tab go to next option

Please note that any phone or online payments with a future posting date will not be processed and will need to be rescheduled after February 18, 2019. 

Welcome to Foundation
Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department. For additional information about the upcoming changes please visit us at billing.amarillo.gov or by phone at 806-378-3030.

The City of Amarillo’s Utility Billing Department is responsible for establishing and maintaining466473217 customer utility accounts. The department bills approximately 67,000 active accounts each month for water, sewer and solid waste collection service provided by the city. The Department’s goal is to provide our customers with a high standard of courteous and effective service responsive to the individual customer’s needs.

 

If you have ever wondered why it looks like your water meter has not been read, it could be because it is never actually touched by human hands. This video featuring the City of Amarillo’s Meter Reader Supervisor, Tim Cessnum, demonstrates not only how quickly water meters can be read, but how the City’s meter readers use a special tool to speed along the process. Tim Cessnum demonstrates how meter readers read the meters.

Checking your water meter regularly can help you monitor your family’s water use, calculate your monthly water bill and help check for leaks in your home. Reading your own water meter is easier than you might think. Gwen Gonzalez, who works for the City of Amarillo, shows us what to look for when we open the lid to our water meter. Gwen Gonzalez shows how to read a meter.