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The City's transition to new utility billing software has caused delays in delivery of utility bills to customers.

Utility Billing WILL NOT be assessing any penalties or late fees, nor will any payments be reflected as late, during this transition period.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

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How Do I File A Complaint About An On-site Sewage Facility

  • Summary Information on how to file a complaint about an On-site Sewage Facility

If you have a concern about an On-site Sewage Facility, contact our office by phone, email or fax. Please be prepared to give the address of concern, date, and general comments about your concern. 

Personal contact information is not mandatory, but the contact information is very useful in the case that the issue cannot be located by an inspector.

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