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The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

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How Do I File A Complaint About An On-site Sewage Facility

  • Summary Information on how to file a complaint about an On-site Sewage Facility

If you have a concern about an On-site Sewage Facility, contact our office by phone, email or fax. Please be prepared to give the address of concern, date, and general comments about your concern. 

Personal contact information is not mandatory, but the contact information is very useful in the case that the issue cannot be located by an inspector.

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