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Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department.

For additional information about the upcoming changes please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Amarillo Fire Department

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AFD is now an Accredited Agency!

 accred Accreditation defined: An all-hazard, quality improvement model based on risk analysis and self-assessment that promotes the establishment of community-adopted performance targets for fire and emergency service agencies.  
 

Who We Are

The Amarillo Fire Department compassionately provides lifesaving emergency services for the approximately two-hundred thousand citizens throughout our community. The AFD is comprised of 288 (269 uniformed) dedicated professionals operating out of thirteen fire stations, located around our city. 

 

What We Do

•     Suppression of all manner of fires, including wildland and structural
•     Advanced Life Support (ALS) response to medical emergencies
•     Aircraft and Hazardous Materials incident response
•     Rescue response to emergencies involving: vehicle extrication, structural collapses, high-angle, trench, confined space, and involving industrial occupancies
•     Proactive community relations, including fire station tours, smoke alarm program, school fire drills, safety talks, social media interaction, and department-sponsored community events
•     Pre-emergency planning for target-fire and life-hazards within our community

 

Why We Do It

The members of the Amarillo Fire Department love our community. It is our honor and calling to help and serve others on what may be the worst day of their lives. We strive to compassionately mitigate emergencies, as they arise, all the while never losing sight of how we made our citizens feel in the process.

 

Our Mission

The Amarillo Fire Department's mission

is to protect our community

by providing the highest quality of

compassionate and professional services.

 

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Home Safety AFD Kids  Smoke Detectors 
 


 

AFD Community News

Community Risk Assessment/Standard of Cover

 The Community Risk Assessment/Standard of Cover (CRA/SOC) details the services Amarillo Fire Department provides to protect the community as well as how well those services are carried out.  The document defines and measures the level of services that are provided, based on community risk factors, operational strategies, historical performance, federal and state mandates, and national standards.  The comprehensive self-assessment confirms much of the Department’s resource and deployment strategies are credible, reliable, and effective in meeting the specific risks and hazards that confront the citizens of Amarillo.

  • Click on the link in the above paragraph and read the entire document.

Awareness of Carbon Monoxide Dangers

It is now the time of year when we begin turning on our heaters and fireplaces. Please be aware that any home heating appliance or equipment that produces a flame, produces Carbon Monoxide.

Carbon Monoxide, or “CO”, is a colorless, odorless gas that can result in medical emergencies and death. The best prevention to CO emergencies is to have a working CO alarm installed outside each sleeping area and on each level of the home.

      Symptoms of CO Poisoning

Mild to Moderate symptoms of CO poisoning are similar to the flu (but without the fever) and include:

  • Headache
  • Nausea
  • Dizziness
  • Difficulty concentrating
  • Vomiting
  • Drowsiness
  • Poor coordination

Severe symptoms of CO poisoning include:

  • Impaired judgment
  • Confusion
  • Unconsciousness
  • Seizures
  • Chest pain
  • Shortness of breath
  • Low blood pressure
  • Coma
  • Ultimately - death

Surge Protector Recall

Please follow this link to see if you may have this brand of surge protector, which is subject to a recall due to a fire hazard.

Wildfire Safety

 

For more information click on the images below!

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Change Your Smoke Alarm Batteries!

 

Remember! With any time change you should change the batteries of every smoke alarm in your home.

Practice and update your home fire-evacuation plan and remember, GET OUT, and STAY OUT!!!

To become a Volunteer Firefighter

 

If you are interested in helping your community and would like to become a volunteer firefighter, please contact the following departments:

If you live in Potter County:

Potter County Volunteer Fire Dept.
Fire Chief Richard Lake
2301 E. Willow Creek
(806) 383-3373 (Non-Emergency)

If you live in Randall County:

Randall County Volunteer Fire Dept.
Fire Chief James Amerson
(Station 1)1111 E. Loop 335
(806 )477-1760 (Non-Emergency)

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