City of Amarillo, TX
Home MenuGuest Paratransit User
If you are visiting Amarillo and would like to utilize the Amarillo City Transit, see information and links below.
◼ Click here for information about ACT's Fixed Routes
◼ Click here for information about ACT-Connect™ — paratransit service
Guest Policy
The ADA requires ACT to offer ACT-Connect™ service to all visitors who present one of
the following documents to prove eligibility:
- Documentation from another transit agency of eligibility, such as a determination
letter or ID card. - A certification by the individual of non-Amarillo residency and a personal
statement that they are unable to use fixed route transit when their disability is
evident, such as in a wheelchair or use of other mobility device or prosthesis). - A certification by the individual of non-Amarillo residency and if the disability is
not evident (i.e. cardiac or developmental disability), a statement from a medical
professional or service agency of a disability.
The law further requires service to a visitor be available for any combination of 21 days
during any 365-day period beginning with the visitor’s first use of the service during
such 365-day period. Amarillo residents who are eligible for ACT-Connect™ may take
advantage of this when traveling to a location that offers fixed route bus service.
Reservations are accepted the day before travel and up to 7 days in advance.
Reservation hours are Monday through Saturday 8:00 am to 4:00 pm central time