Guest Paratransit User

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If you are visiting Amarillo and would like to utilize the Amarillo City Transit, see information and links below.

◼ Click here for information about ACT's Fixed Routes

◼ Click here for information about ACT-Connect™ — paratransit service

Guest Policy 

The ADA requires ACT to offer ACT-Connect™ service to all visitors who present one of 
the following documents to prove eligibility: 

  • Documentation from another transit agency of eligibility, such as a determination 
    letter or ID card. 
  • A certification by the individual of non-Amarillo residency and a personal 
    statement that they are unable to use fixed route transit when their disability is 
    evident, such as in a wheelchair or use of other mobility device or prosthesis). 
  • A certification by the individual of non-Amarillo residency and if the disability is 
    not evident (i.e. cardiac or developmental disability), a statement from a medical 
    professional or service agency of a disability. 

The law further requires service to a visitor be available for any combination of 21 days 
during any 365-day period beginning with the visitor’s first use of the service during 
such 365-day period. Amarillo residents who are eligible for ACT-Connect™ may take 
advantage of this when traveling to a location that offers fixed route bus service. 
 
Reservations are accepted the day before travel and up to 7 days in advance.  
Reservation hours are Monday through Saturday 8:00 am to 4:00 pm central time