Fixed Route Riders Guide
Route and Schedule Information
Route and schedule information can be obtained by writing or calling:
Amarillo City Transit
801 S.E. 23rd Ave.
Amarillo, TX 79105-1971
Service Hours and Holidays
Service is provided Monday through Saturday between 6:20a.m. and 7:00 p.m.
ACT is closed for the following holidays:
New Year's Day
ACT operates on a Saturday bus schedule for the following holidays:
Martin Luther King Jr. Day
Please have the exact amount of change ready when boarding the bus. Drivers do not carry change.
Please note that children under six years old may ride any ACT vehicle only if a paying adult accompanies them.
Prepaid bus tickets may be purchased at the Amarillo City Transit Office located at 801 SE 23rd Avenue between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday or between the same hours on the first floor at the Cashier at Amarillo City Hall located at 509 SE 7th Avenue.
If you need information on how to obtain a disabled, senior, or student I.D. card, call the Transit Office at 378-3095 or TDD 372-6234.
Tickets are non-refundable. Please have the correct amount of money necessary to make your purchases, as we do not keep change in the office.
Tickets may also be purchased by mailing a check or money order to:
Amarillo City Transit
P.O. Box 1971
Amarillo, TX 79105-1971
All ACT buses are accessible to persons in wheelchairs. Should you need information to help transfer from one bus to the other, please notify the driver when you board the bus.
If you are a person with a disability (especially a vision impairment) who will be boarding the bus at a location where more than one bus will be passing, you may want to call the Amarillo City Transit dispatchers at 378-3095 prior to your trip. By notifying the driver in advance, you can ensure that they will watch for you at your stop.
Helpful Hints and Information
We are ready to take you where you want to go – work, school or shopping – quickly, economically and dependably. It is easy to ride ACT. With the following hints and helpful information, you will soon be an expert rider.
Arrive at the pick-up point a few minutes before the scheduled time
Cross the street at the intersection to board the bus. Do not cut across the street. Most intersections are equipped with pedestrian crossing devices to assist you.
- Allow others to exit before boarding.
- Buckle up.
- Deposit your fare directly into the farebox. ACT requires exact change for fares.
- Drivers do not carry change.
- Do not eat or drink on the bus. Drinks brought on the bus must have a tightly secured cap or lid that screws on. You may bring your lunch box or groceries in sacks.
- Do not play music on the bus, as other passengers may be disturbed.
- Do not bring pets or animals on the bus. Only service animals for people with disabilities are allowed.
- Do not smoke. Smoking is prohibited by State Law Section 48:01 (up to $200 fine).
- Signal the driver by pressing the strip located near the window about one block before your stop. Gather your belongings and exit through the same door you entered.
- Limit the amount of carry on items, for example, 2 bags of groceries. Carry on items must not block aisle or take a seat from another passenger.
- Passengers must be capable of carrying items on the bus without assistance and be able to stow the items on their lap.
- Passengers traveling with infants or children in strollers are asked to remove the child from the stroller and secure the child in the seat belt provided every time possible. Do not allow your child to stand in the seat.
- Please remain seated until the bus comes to a complete stop.
- Drivers are not allowed to come into personal contact with any passenger or to carry their belongings.
- Passengers who become violent or disruptive are subject to service suspension and possible arrest by the Amarillo Police Department.
- When wheelchairs or scooters are being transported, their power source must be turned off and wheels securely locked.
- Reserve the front seats for persons with disabilities and senior citizens.
- All wheelchairs transported by ACT must be clean, with working brakes and must comply with the Americans with Disabilities ACT (ADA) size and weight requirements (less than 30” in width, 48” in length measured 2” above the ground and less that 600 pounds when occupied). Wheelchairs and scooters that exceed these limits will not be transported.
- Passengers using mobility aids, which cannot be secured in the vehicles using 4-point tie-downs, may be asked to transfer to a passenger seat for their safety.