The Street Division is committed to deliver safe, clean, and well-maintained streets and alleys to the community, aligning with the goals of the City Council. We achieve this by implementing best practices, fostering collaboration, and prioritizing fiscal responsibility. Our focus on efficient communication, strategic planning, and innovative technology ensures cost-effective solutions while providing exceptional customer service.
- CONTACT INFORMATION
- 806-378-6922
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Apply for a Service Line Permit:
806-378-6819 -
Report a pothole or a maintenance problem:
806-378-6815 -
Office Hours:
Monday – Friday
8:00 am – 5:00 pm
Report a Street or Alley Maintenance Issue
Contact the Street Division at 806-378-6815 to report a maintenance issue within a city street or alleyway.
Street and Alley Maintenance Details
Pothole & Pavement Repair
The Street Division’s three types of pavement repairs for asphalt streets and alleys are categorized according to the size and complexity of the repair.
Pothole Patching
- Generally ranges from 9 to 25 square feet in size
- Patching process ordinarily takes 20-30 minutes to complete
Minor Repair
- Generally, ranges from 25 to 200 square feet in size
- Repair process ordinarily takes 3-8 hours to complete.
Major Repair
- Well over 200 square feet in size
- Repair process ordinarily takes 2-10 working days to complete
Preventative Maintenance Programs
Scheduled maintenance helps protect our roads and alleys from costly repairs, saving time and taxpayer money while extending the lifespan of our infrastructure.
Crack Sealing
- Intermediate maintenance between sealcoat or overlay cycles
- Seals cracks with asphalt to prevent water from damaging the road base
- Typically performed from November to March
Sealcoating (Chipseal)
- Sprays asphalt and gravel to improve surface grip and prevent deterioration
- Performed on residential streets every 10 years, typically from June to September
Paved Alley Sealing (Fog Seal)
- Protects alley surfaces from water damage
- Typically performed in April, May, September, and October
- Alleys will be closed for 4 hours after the sealant is applied
Right-of-Way Excavation Permits
The Street Division is responsible for administering the permit process for all utility excavations within City Right-of-Way (ROW) for service line installation or maintenance. City ROW includes both public streets and alleys.
City Code Chapter 4-6, Article V, Sec. 4-6-201: Service Lineis a line connecting the Service Provider’s utility or meter to the customer’s point of utilization or consumption.
According to Sec. 4-6-205 – Service Line Permit
All utility work that involves excavation within city streets or alleys requires a permit.
To apply:
- Submit a Service Line Permit application to the Street Division.
- Provide excavation and restoration plans.
- Post a bond or cash security for the estimated cost of restoration and provide insurance.
To Submit an Application for a Service Line Permit or for additional information, please contact the Street Division at 806-378-6815.
Unpaved Alley Repair
The Street Division maintains driving surfaces in unpaved alleys by using sand, gravel, or recycled materials. Repairs are prioritized based on the severity of holes, ruts, and mud to ensure smooth, drivable conditions.
Repairs include:
- Digging out mud holes or soft spots
- Filling with new material such as sand, gravel, or fly ash
- Smoothing and compacting with a rubber-tire roller
Road Condition Response Due to Inclement Weather
The City of Amarillo keeps a close eye on weather conditions to make sure when severe weather is indicated our teams are ready to respond. City response can be initiated for high winds, tornadoes, wildfires, snow and ice (winter weather), and flooding.
For more information about the City’s response to inclement weather, check out the Weather Readiness page.