The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at or by phone at 806-378-3030.

Welcome to the Amarillo Police Department Online Reporting System. If this is an Emergency or the crime is in progress please call 911. Using this system allows you to submit a report immediately and print a copy of it for free. Please answer the following questions to find out if online reporting is right for you:

1.Is this an Emergency?
2.Is this crime currently in progress?
3.Did this incident occur outside the Amarillo City limits?
4.Is the value of the property taken or vandalized over $2500?

If you answered, "No" to all of the above questions, you are ready to file your report online. If you answered, "Yes" to question # 1 or # 2, call 911 to report the matter. If you answered, “Yes” to question # 3 please call the law enforcement agency for that city or county where the incident took place to report the matter.

If you answered, “Yes” to question # 4 please call the non-emergency line # 378-3038 to report the matter. Please make sure to turn off your pop-up blocking software before filing the report. (Frequently Asked Questions)

Question: What do I do if online incident reporting is not right for me?
Answer: If your incident is an emergency, call 911. If non-emergency call (806) 378-3038.

Question: What if this happened in another city could I file a report using this system?
Answer: No, if a crime took place outside of the City of Amarillo please call the law enforcement agency for that city or county where the incident took place.

Question: What do I do if I have additional information or property to add to my report in the future?
Answer: You can add additional information to your report by making a supplement to the original online report.

Upon completion of this process you will receive the following:
"Your report has been submitted" indicating that you have successfully completed the reporting process.
Be given a report number.
Be able to print a copy of the report to keep for your records.
Please Note, all cases filed online will be reviewed. Upon review, if further investigation of your case is needed, you may be contacted.

To report a crime call AECC (378-3038) for non-emergency reporting assistance.


File a Police Report Online

Filing a false police report is a crime and violators will be prosecuted.