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The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Important Numbers

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The Office of Emergency Management can be reached during normal business hours (Monday through Friday 8:00 AM – 5:00 PM) at 806-378-3004.  During an emergency, our office will be open to provide any assistance you may need. 

The OEM Duty Officer 24/7 # is: 806.216.6822.

The City of Amarillo’s main number is:  806-378-3000.

In a life threatening emergency please call 9-1-1. 

Texas Panhandle Poison Center:  800-222-1222

Texas Road Conditions:  800-452-9292

New Mexico Road Conditions:  800-432-4269

Oklahoma Road Conditions:  405-425-2385

Other Important Phone Numbers:

Amarillo Fire Department (emergency)

911 or 806-378-3038

Amarillo Fire Department (public information)

806-378-9340

Amarillo Police Department (emergency)

911 or 806-378-3038

Amarillo Police Department (information/assistance)

806-378-9452

Emergency Medical Services (emergency)

911 or 806-374-3038

Potter CO Sheriff (emergency)

911 or 806-374-0525 or 24 hour dispatch 806-379-2900

Potter CO Fire (emergency)

911

Potter CO Fire (Central Station)

806-383-3373

Randall CO Sheriff (emergency)

911 or Central Dispatch at 806-468-5751

Randall CO Sheriff (main)

806-468-5800

Animal Management & Welfare (emergency)

911 or 806-378-3038

United Way Amarillo 211

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