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The City's transition to new utility billing software has caused delays in delivery of utility bills to customers.

Utility Billing WILL NOT be assessing any penalties or late fees, nor will any payments be reflected as late, during this transition period.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Downtown Parking Management

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Information on Parking Downtown

Background

Utilizing past downtown parking studies and recommendations, the City Council adopted a new Downtown Parking Management plan in October 2018 to include paid parking in certain areas of downtown circling the new city-owned public paid parking garage located at 600 S. Buchanan.  In addition to the paid on-street and parking garage spaces within the boundary, citizens and visitors have other parking options with city-owned surface lots nearby which will remain free (with the exception of MPEV events that will utilize a portion for paid parking during their events).

Parking Time Limits and Pricing

On-Street: Each zone (indicated on the signage) will allow for parking in one-hour increments, up to three hours total, before a vehicle must relocate to a new zone.  The charge for parking is $.75 cents per hour plus a $.25 cent transaction charge.  Paid parking is only required Monday-Friday between 8AM and 5PM for these zones.   

Parking Garage: The parking garage located at 600 S. Buchanan is open to the public 24 hours a day, 7 days a week.  The current pricing is $2 per hour, with a max of $7 per hour with the exception of special pricing for event days.  The parking garage is unmanned and only payable via credit card.

Map of Paid Parking Area

ParkMobile Map_w

Downloadable Map

 Paying for On-Street Parking

The City has contracted with ParkMobile to provide a digital payment and meter system.  There are no physical meters or kiosks at this time. 

What is ParkMobile?

ParkMobile is an easy and convenient way to pay for parking using your Smartphone or wireless enabled tablet.

What Are the Benefits?

  • Optional text message reminders before your parking time expires
  • Extend parking time remotely (if time available) from any phone to avoid tickets
  • Pay for parking from the comfort and safety of your vehicle
  • No need to visit a pay station and return to your car with a receipt

How ParkMobile Works

How do I sign up and pay for parking? You can use ParkMobile one of three ways:

  1. Via the Mobile App - Install the ParkMobile app from your app store.
  2. Via the Internet – Access your account through your phone's browser at us.parkmobile.com
  3. Via phone – Call 877-727-5953 and follow the voice prompts

 Which Forms of Payment can be used to pay for Parking?

ParkMobile accepts Apple Pay, Masterpass, Chase Pay, Visa Checkout, PayPal, or by directly linking a specific credit card to the system.  Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during transactions. The City of Amarillo does not store or retain your credit card number.  

ParkMobile Enforcement

How does enforcement work?

ParkMobile users do not need a receipt to display on their vehicle. Amarillo Police Department Parking Enforcement see payment status automatically in real time on their enforcement equipment.  Your ParkMobile parking session is tied to your vehicle's license plate.  

What if I get a parking citation related to ParkMobile that I believe is in error?

If you believe you have received a parking citation in error, please contact the City of Amarillo Municipal Court. The instructions are on the back of the ticket. You can log into your ParkMobile account and print out records of transactions. Please print out copies to bring or send to the City of Amarillo Municipal Court. They will not accept visual inspection of your phone as proof.