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Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department.

For additional information about the upcoming changes please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Information Technology

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The Information Technology Department supports the City of Amarillo's vast technology needs across all City departments.  It is the vision of the Information Technology Department to:

  •  Provide exceptional customer service.
  •  Provide a secure, reliable and efficient computing environment.
  •  Be responsible stewards of resources.
  •  Be the regional technology leader and employer of choice.

 

Mission Statement

Identify, procure, implement and support the highest value technologies and services for the City of Amarillo, its citizens and employees.  Innovate new methods of better serving the community through the use of technology.

 

Core Values = S.E.R.V.I.C.E

  • Stewardship - Responsible stewards of the resources entrusted to us.
  • Excellence - Adhering to the highest standards, even in the face of adversity.
  • Reliability - Providing dependable services and solutions to meet our customers’ needs.
  • Value - Solutions derived from a balance of quality, cost, and usability.
  • Innovation - Employing creative ideas and evolving technologies to exceed expectations.
  • Customer Focused - Firmly committed to the success of our customers.
  • Efficiency - Increasing productivity while minimizing effort.

 

Service Areas

  • Technology Support
  • Infrastructure
  • Telecommunications
  • Public Safety
  • Enterprise Applications
  • Geographic Information Systems
  • Print Shop