The City's transition to new utility billing software has caused delays in delivery of utility bills to customers.

Utility Billing WILL NOT be assessing any penalties or late fees, nor will any payments be reflected as late, during this transition period.

For more information, please visit us at or by phone at 806-378-3030.

Billing Information

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To ensure accuracy in our billing process, meters are used to measure water consumption for each account in our system.

Calculating the billing statement

  • The meters are read monthly to determine how much water each customer used during the month.
  • The volume of water used and a fixed monthly service charge based on meter size is the basis for calculating the water and sewer portions of the monthly bill.
  • A solid waste collection and disposal charge also appears on each bill. Residential charges are based on the type of residence. For example: single family, two or three family residences with one meter, and others.
  • A monthly bill with the minimum meter service charge and solid waste collection fee will be sent and is due even if there is no water consumption.

Reading the meter


Commercial rates are based on the size, type and number of solid waste containers along with the frequency of pickup.