The City's transition to new utility billing software has caused delays in delivery of utility bills to customers.

Utility Billing WILL NOT be assessing any penalties or late fees, nor will any payments be reflected as late, during this transition period.

For more information, please visit us at or by phone at 806-378-3030.

Payment Options

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In Person

  • 601 S. Buchanan: You can pay our cashiers in person or drop your payment in our 24-hour night depository.

By Mail

PO Box 100
Amarillo, Texas 79105

Night Depository

  • No cash please
  • Available 24 hours a day
  • South entrance of City Hall

By Phone

Drive Through

  • All Amarillo National Bank Locations. Will only accept current bills before the due date.

Automatic Bank Draft

Local Payment Locations

  • Western Union: $1.00 fee added at these locations:
    • United Supermarkets
    • Fiesta Foods
    • Taylor Furniture
    • Mr. Payroll located inside selected Toot’n Totum Stores