The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at or by phone at 806-378-3030.

Payment Options

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In Person

  • 601 S. Buchanan: You can pay our cashiers in person or drop your payment in our 24-hour night depository.

By Mail

PO Box 100
Amarillo, Texas 79105

Night Depository

  • No cash please
  • Available 24 hours a day
  • South entrance of City Hall

By Phone

Drive Through

  • All Amarillo National Bank Locations. Will only accept current bills before the due date.

Automatic Bank Draft

Local Payment Locations

Please note: Payments could take up to 3-5 business days to process at these locations. To ensure timely credit to your account, please provide confirmation numbers in person at City Hall, Room 102, if payment is made within 2 working days of your bill's due date.
  • Western Union: $1.00 fee added at these locations:
    • Amarillo National Bank
    • United Supermarkets
    • Fiesta Foods
    • Taylor Furniture
    • Mr. Payroll located inside selected Toot’n Totum Stores