Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department.

For additional information about the upcoming changes please visit us at or by phone at 806-378-3030.

Payment Options

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Please note that any phone or online payments with a future posting date will not be processed and will need to be rescheduled after February 18, 2019. 

In Person

  • 601 S. Buchanan: You can pay our cashiers in person or drop your payment in our 24-hour night depository.

By Mail

PO Box 100
Amarillo, Texas 79105

Night Depository

  • A night deposit drop box is located just outside the City Hall entrance (where) you can drop off your payments (no cash, please) 24 hours a day.

Drive Through

  • All Amarillo National Bank Locations. Will only accept current bills before the due date.