Community Development offers guidance and support for individuals and families in need, including resources for homelessness and rental assistance. Let us help you find stability and support in challenging times.
- CONTACT INFORMATION
- 806-378-3098
- 806-378-9389
-
Office Location:
Simms Municipal Building
808 S Buchanan St
First Floor
Amarillo, TX 79101 -
Office Hours:
Monday – Friday
8:30 am – 4:30 pm
I need help - resources and guidance
If you’re facing challenges and need assistance, explore the sections below for information on rental assistance, homelessness, rent-related queries, critical assistance repair, and other support services. From contacting rental assistance programs to finding emergency shelters and community resources, we’re here to guide you through various assistance options.
I am Experiencing Homelessness…
If you are in need of assistance, see the contact and informational resources below and see our commonly asked questions with answers below.
City of Amarillo Community Development
- Phone: 806-378-3098 — Ask to speak to the Housing Navigator
- In-Person Meeting — Schedule an appointment by calling 806-378-3098
- 808 S Buchanan St, Amarillo, TX 79101
Hours: Monday – Friday, 8:30 am – 4:30 pm
- 808 S Buchanan St, Amarillo, TX 79101
Helpful Links
visit coming home
Coming Home is an outreach and supportive housing program that serves individuals and families experiencing homelessness in Amarillo, TX. Click to learn more.
experiencing chronic homelessness?
If you have been homeless for over a year, on four separate occasions in the last three years, or if you have children in the household we want to help. Click here to complete the form and we will reach out.
local services & resources
Click here to access partner links. Learn more about the services they provide, as well as detailed information about how to provide meaningful support through donating to local efforts.
Resources & Guidance faqs
What is Coming Home, and how can it help me?
For those who are currently experiencing homelessness, Coming Home provides outreach services to those in Amarillo. Outreach services can connect individuals with local resources including day shelter, night-time shelters, food, and medical assistance. If you’re experiencing homelessness and in need resources or would like to speak with an Outreach Case Manager, please contact Coming Home by calling 806-378-3098.
Where can I find information on Winter Emergency Shelters or Warming Stations?
During severe winter conditions, Amarillo Emergency Shelters provide warmth and safety. Amarillo City Transit offers free transportation to shelters when temperatures drop below 38°F. Inform the driver if you’re heading to a warming center (GSRC, Faith City, Salvation Army, Code Blue).
Day Shelters:
- Guyon Saunders Resource Center (GSRC): Sun-Fri, 7:30 am – 4:30 pm (Closed Sat)
- Faith City Mission: Mon-Sat, 7:00 am – 5:00 pm (Closed Sun)
Night Shelters:
- Salvation Army: Daily, 4:30 pm – 7:30 am
- Faith City Mission: Daily, 4:30 pm – 7:30 am
Warming Station:
- Code Blue Warming Station: Open during extreme winter weather, 7:00 pm – 7:30 am
Reach out to each location for more details.
I need help with my utility bills. Who can help?
The City of Amarillo does not have funding available to assist with water or other utility bills. Occasionally, Panhandle Community Services (806) 373-8389 or 2-1-1 will have funding to offer this assistance.
What is Transformation Park?
Transformation Park is a nonprofit transitional housing facility that aims to address the rising homeless population in Amarillo. The project, funded by local churches, businesses, and City of Amarillo will provide shelters, resources and support to our local unsheltered population. For more information visit their website at www.mytransformationpark.com
CARE Program
The CARE Program provides one-time assistance to homeowners in making critical repairs to conditions in their homes that cause imminent danger to human life, health, or safety. Eligibility is determined by homeowner income and home type.
The CARE Program is currently not accepting any applications.
Where can I get help with home repairs?
The CARE Program provides one-time assistance to homeowners in making critical home repairs. Eligibility is determined by homeowner income and the type of home. For more information, contact 806-378-5208.
Rental Assistance FAQs
How can I contact the rental assistance program for help?
To contact the rental assistance program, email housing@amarillo.gov.
Do you have a list of affordable housing in or around Amarillo?
Visit GoSection8.com for a listing of affordable rental properties in Amarillo. This site includes properties that are listed by the owner or property management group.
We have a list of active landlords who participate with the Housing Choice Voucher program. You may pick up that list at the Simms Municipal Building located at 808 S Buchanan in the Community Development Department.
What is TBRA and how can I apply?
TBRA stands for Tenant-Based Rental Assistance. It is a program that provides rental assistance to eligible low-income individuals and families in Amarillo. The City of Amarillo administers the TBRA program to help households afford safe and decent housing by subsidizing a portion of their monthly rent.
This program isn’t currently accepting applications.
What is Rapid-Rehousing?
Rapid Re-housing is a program that helps individuals and families experiencing homelessness find stable housing quickly. Community Development works with community agencies to identify qualified households. Rapid Re-housing provides short-term rental assistance, case management, and supportive services to help them regain independence.
This program is not currently accepting applications.
What is the Housing Choice Voucher (HCV) Program and how can it assist me with rent?
HCV is a federal program that supports low-income families, the elderly, and the disabled in finding safe affordable housing. It allows participants to choose their housing, with the Amarillo Housing Authority providing a housing subsidy directly to the landlord.
What is the “Wait List” and how it affects my chances of getting assistance?
The “Wait List” is a system managed by the Amarillo Housing Authority through a lottery. It assigns Housing Choice Vouchers based on availability. Due to high demand, waiting periods are common, and the list may be closed temporarily.
When the Wait List is closed, and how will I know when it reopens?
Keep an eye on news outlets, social media, and the Community Development website. The City of Amarillo will announce the reopening of the Housing Choice Voucher waitlist.
How can I track my position on the Housing Wait List?
Check your waitlist status by visiting Waitlist Check