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City Offices & Hours

This page provides information on the locations, hours, and contact details for various departments within the City of Amarillo.

City offices are closed on observed holidays, affecting administrative buildings and some city services. While services such as trash pickup may be impacted, essential services—including public safety officers, emergency responders, and critical infrastructure operations—will continue to operate as usual.

For specific service adjustments during holidays, please check with the relevant department.

Observed Holiday Schedule for City Offices: 

  • Veterans Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Good Friday
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day

City of Amarillo Directory

City Hall Fall

Amarillo City Hall

Address: 601 S Buchanan St, Amarillo, TX 79101
Main Phone: 806-378-3000

City Hall houses multiple departments, which operate Monday through Friday from 8:00 am to 5:00 pm. Below are the departments, their floors, and contact details:

  • Vital Stats (1st Floor)
    806-378-9344

  • Human Resources/Benefits (1st Floor) 806-378-4294

  • Utility Billing (1st Floor)
    806-378-3030

  • Legal (2nd Floor) 806-378-3016

  • City Council Chambers (3rd Floor)

  • City Manager Office (3rd Floor) 806-378-3014

  • City Secretary Office (3rd Floor) 806-378-3014

  • Finance/Accounting (3rd Floor) 806-378-6202

  • Purchasing (3rd Floor)
    806-378-3028

  • Office of Engagement & Innovation (3rd Floor)
    806-378-3014

civic center banner

Amarillo Civic Center

Address: 401 S. Buchanan St., Amarillo, TX 79101
Main Phone: (806) 378-4297

The Box Office is open Monday through Saturday from 12:00 pm to 6:00 pm. If a ticketed event occurs on a Sunday or holiday, the Box Office will be open for sales that day.

Animal Management & Welfare

Animal Management & Welfare

Address: 3501 S Osage, Amarillo, TX 79118
Phone: 806-378-9032
Email: animals@amarillo.gov

Shelter Hours:

  • Tuesday to Friday: 10:00 am – 6:00 pm
  • Saturday: 10:00 am – 5:00 pm
  • Closed Sundays, Mondays, and City Holidays
Amarillo Fire Administration Building

Amarillo Fire Administration

Address: 310 S Van Buren, Amarillo, TX 79101

Phone:

Emergency: 9-1-1

Non-Emergency: 806-378-9360

Amarillo Police Dept Building

Amarillo Police Department

Address: 200 SE 3rd Avenue, Amarillo, TX 79101
Hours: Monday – Friday, 8:00 am – 5:00 pm
Non-Emergency Phone: 806-378-3038
Emergency: 9-1-1

Amarillo Globe News Center Image

Globe News Center

Address: 500 S. Buchanan St., Amarillo, TX 79101
Main Phone: (806) 378-4297

Municipal Courts

Municipal Court

Address: 201 SE 4th Avenue, Amarillo, TX 79101
Hours: Monday – Friday, 8:00 am – 5:00 pm
Phone: 806-378-3082
Email: citycourt@amarillo.gov

Parks Administration Building

Parks & Recreation administration

Address: 509 S Johnson, Amarillo, TX 79101
Hours: Monday – Friday, 8:00 am – 5:00 pm
Phone: 806-378-3036

Public Health Dept Building

Public Health Department

Address: 850 Martin Road, Amarillo, TX 79107
Hours: Monday – Thursday, 7:30 am – 6:00 pm
Phone: 806-378-6300

Downtown Library Entrance

Public Library

Address: 413 SE 4th, Amarillo, TX 79101
Phone: 806-378-3054

Hours:

  • Monday – Thursday: 9:00 am – 7:30 pm
  • Friday – Saturday: 9:00 am – 6:00 pm
  • Sunday: 2:00 pm – 6:00 pm

Additional Branches:

  • Southwest Branch: 6801 W 45th, Amarillo, TX 79109 | 806-359-2094
  • East Branch: 2232 E 27th, Amarillo, TX 79103 | 806-342-1589
  • North Branch: 1500 NE 24th, Amarillo, TX 79107 | 806-381-7931
  • Northwest Branch: 6100 SW 9th, Amarillo, TX 79106 | 806-359-2035
Simms Municipal Building

Simms Building

Address: 808 S Buchanan St, Amarillo, TX 79101
Main Phone: 806-378-9334

The Simms Municipal Building houses various departments with most operating Monday through Friday from 8:00 am to 5:00 pm. Below are the departments, their locations, and contact details:

  • Office of Emergency Management 806-378-3004

  • Emergency Communications Center

  • Community Development (1st Floor) 806-378-3098

  • City Marshal (South entrance of Simms Building) 806-378-6517

  • Building Safety (1st Floor)
    806-378-3041

  • Environmental Health (2nd Floor) 806-378-9472

  • Public Works (2nd Floor)
    806-378-6000

  • Planning (2nd Floor) 806-378-6290

  • Capital Projects & Development (2nd Floor) 806-378-9334

  • Metropolitan Planning Organization (2nd Floor) 
    806-378-4219
Transit Entrance image

Transit multimodal transfer station

Address: 509 S Bowie St, Amarillo, TX 79106
Station Hours: Monday – Saturday, 8:00 am – 5:00 pm
Phone: 806-378-3095

WIC Main Office Building

WIC main Office

Address: 411 S Austin St, Amarillo, TX 79106
Phone: 806-371-1119
Fax: 806-342-1577

Office Hours:

  • Monday – Friday: 9:00 am – 5:30 pm
  • 1st, 3rd, & 5th Saturday of the month: 8:30 am – 3:45 pm
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