Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department.

For additional information about the upcoming changes please visit us at or by phone at 806-378-3030.

One Text Or Call Could Wreck It All

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One Text or Call Could Wreck It All

Amarillo is Hands-Free for Your Safety

The Facts

  • If you’re behind the wheel of a car while driving in Amarillo, it is against City ordinance to use a handheld cell phone.
  • You can still use hands-free features including:
  • A speakerphone feature
  • A voice-activated feature or device
  • A hands-free accessory device like a Bluetooth
  • A driver may press the button(s) necessary to use, activate or end these features or devices.
  • The handheld cell phone ban does not apply to a GPS unit that is separate from a cell phone.
  • What you cannot do, though, is text, talk, or otherwise hold your cell phone while driving.
  • Citations will be issued starting February 2, 2013


  • You may use a handheld cell phone while driving as follows:
  • To call for fire, police or ambulance in case of a bona fide emergency. That means there must be imminent danger to life or safety.
  • To call a doctor, hospital or clinic.
  • A government employee, first responder, or volunteer – but only while acting in official capacity with an immediate need to give or receive necessary official information.
  • Licensed amateur radio operators are exempted by federal law.


  • The fine can be up to $200 plus court costs.