MGO - Permitting software overview

The City of Amarillo Building Safety issues all permits and contractor licensing electronically. The department utilizes a software system – My Government Online Connect – MGO Connect — for permitting applications and tracking permits. 

The system is used for commercial and residential development including:

  • Permits
  • Licensing

MGO streamlines processes and creates a positive user experience. Additional benefits of the system include:

  • Mobile and tablet-friendly
  • Simplified processes
  • Consistent customer experience
  • Integrated customer support
→Access MGO Connect←

Assistance is available at the MyGovernmentOnline customer support help desk at 1-866-957-3764 (click Option 1.) The Building Safety office is available for additional assistance via email at building@amarillo.gov or by phone at 806-378-3041. 

Before submitting any plans, please review MGO Connect – Plan Submittal Instructions