This page provides essential information about our commitment to ensuring equitable, accessible, and high-quality transit services for everyone in our community.
- CONTACT INFORMATION
- transitadministrators@amarillo.gov
- 806-378-3095
- 806-378-6846
-
Multimodal Transfer Station
509 S Bowie St
Amarillo, TX 79106 -
Office Hours:
Monday – Friday
8:00 am – 5:00 pm
Transit Programs & Plans
Below, you’ll find detailed documents and plans related to civil rights, accessibility, and transportation management. Each section is designed to inform you about our policies, procedures, and goals to maintain transparency and uphold our commitment to serving all members of the community.
TITLE VI
Ensures that our services are provided without discrimination based on race, color, or national origin.
Title VI Notice (English)
The City of Amarillo operates its programs and services without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Amarillo. The City of Amarillo – Amarillo City Transit hereby certifies that, as a condition of receiving Federal financial assistance, it will ensure that: No person on the basis of race, color, or national origin will be subjected to discrimination in the level and quality of transportation services and transit-related benefits.
Interested parties are hereby afforded the opportunity to comment on the performance of Amarillo City Transit, request additional information on Amarillo City Transit’s nondiscrimination obligations or file a complaint. Written comments may be submitted to the Assistant City Manager, P.O. Box 1971, Amarillo, Texas 79105. A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights: Federal Transit Administration, Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor – TCR, 1200 New Jersey Avenue, SE, Washington, DC 20590.
Limited English Proficiency
If information is needed in another language, contact 806-378-6842. This information is available free of any charge. You will also find Title VI information in other languages at www.amarillo.gov. Amarillo City Transit has a limited English Proficiency Plan where Amarillo City Transits information in other languages is made available at no cost. Should you desire this information, you may contact Christopher Quigley at (806) 378-6842 or chris.quigley@amarillo.gov.
Title VI Notice (Spanish)
Accessibility Statement
Amarillo City Hall is accessible to individuals with disabilities through its main entry on the south side (601 S. Buchanan St.) of the building. An access ramp leading to the main entry is located at the southwest corner of the building. Parking spaces for individuals with disabilities are available in the south parking lot. City Hall is equipped with restroom facilities, communications equipment and elevators that are accessible. Individuals with disabilities who require special accommodations for a sign or other language interpreter must make a request with the City Secretary two business days before the meeting, by telephoning 378-3013, or the City TDD telephone number at 378-4229.
Americans with Disabilities Act (ADA)
Highlights our commitment to accessibility for individuals with disabilities.
ADA Statement (English)
Amarillo City Transit’s office is located at 801 S.E. 23rd Avenue and is accessible to all individuals with disabilities, through the main entrance of the building. There is an access ramp located to the left of the main entrance. Parking for individuals with disabilities is available at the main entrance, of the facility. Amarillo City Transit is equipped with accessible restroom facilities. Individuals with disabilities who require special accommodations or a sign language interpreter must contact Amarillo City Transit at 806-378-3095 or the TTY though Texas Relay Services at 7-1-1.
Amarillo City Transit Transfer Station is located at 219 S. Fillmore Street and is accessible to all individuals with disabilities through the two main entrances. Access ramps are located at the southeast and southwest end of the facility along Fillmore Street and at the southeast end of the facility. The transfer station is equipped with accessible restrooms. Individuals with disabilities who require special accommodations must contact Amarillo City Transit at 806-378-3095 or the TTY though Texas Relay Services at 7-1-1.
Amarillo City Transit operates a fixed route service and a demand response curb-to-curb service. All designated bus stops along the fixed route patterns and all fixed route buses are accessible to individuals with disabilities. All fixed route buses are lift-equipped and have two onboard wheelchair securement areas. Five fixed route buses, the El Dorado National buses, are equipped with a kneeling system that lowers the first step of the bus to curb level. Individuals with disabilities preventing them from boarding a fixed route bus by climbing the three twelve inch rise steps may request the driver to board the bus on the wheelchair lift as a standee. All fixed route buses are equipped with an automated stop announcing system that announces major bus stops and major intersections, over an internal speaker and LED scroll sign. The automated stop announcing system announces the route name and number on an external speaker when the front entrance/exit door is opened and announces the points of interest along the fixed route when parked at the transfer station. All fixed route buses are equipped with front and side mounted destination signs. Fixed route bus drivers will provide minimal assistance within Amarillo City Transit policies and procedures to passengers with disabilities upon request.
Amarillo City Transit demand response, Spec-Trans vans are accessible to individuals with disabilities. All Spec-Trans vans are lift-equipped and have three onboard wheelchair securement areas. Spec-Trans van operators will provide minimal assistance within Amarillo City Transit policies and procedures, to passengers with disabilities upon request.
ADA Statement (Spanish)
La oficina de tránsito del ciudad de Amarillo se encuentra en 801 S.E. 23 Avenida y es accesible a todas las personas con discapacidad, a través de la entrada principal del edificio. Hay una rampa de acceso situada a la izquierda de la entrada principal. Estacionamiento para personas con discapacidad está disponible en la entrada principal de la instalación. Tránsito de la ciudad de Amarillo está equipado con baños accesibles. Personas con discapacidad que requieren adaptaciones especiales o un intérprete de lengua de señas deben comunicarse con tránsito de la ciudad de Amarillo en el 806-378-3095 o TTY a través de Texas Relay Services en 7-1-1.
Estación de transferencia de tránsito Amarillo se encuentra en 219 S. Fillmore Street y es accesible a todas las personas con discapacidad a través de las dos entradas principales. Rampas de acceso se encuentran en el sureste y el sudoeste extremo de la instalación a lo largo de la calle de Fillmore y en el extremo suroriental de la instalación. La estación de transferencia está equipada con baños accesibles. Personas con discapacidad que requieren adaptaciones especiales deben contactar con tránsito de la ciudad de Amarillo en el 806-378- 3095 o TTY a través de Texas Relay Services en 7-1-1.
El tránsito de la ciudad de Amarillo funciona un servicio de ruta fija y una respuesta de la demanda de origen a destino y puerta de servicio de encintado. Todos señalan paradas a lo largo de los patrones de ruta fija y todos los autobuses de ruta fija son accesibles para personas con discapacidades. Todos los autobuses de ruta fija están equipados con ascensor y tienen dos o tres contingentes de las zonas de sujeción de silla de ruedas a bordo en los vehículos en servicio. Personas con discapacidad que les impide abordar un autobús de ruta fija pueden solicitar al conductor para abordar el bus en el elevador de silla de ruedas como a pie. Todos los autobuses de ruta fija están equipados con una parada automatizada sistema que anuncia las paradas principales de autobús y las principales intersecciones, al anunciar un altavoz interno y señal LED. La parada automática anunciando el sistema anuncia el nombre de la ruta y el número en un altavoz externo cuando la puerta de entrada y salida frontal se abre y anuncia los puntos de interés a lo largo de la ruta fija cuando está estacionado en la estación de transferencia. Todos los autobuses de ruta fija están equipados con el frente y lado montar señales de destino. Conductores de autobuses de ruta fija proporcionará ayuda razonable dentro de procedimientos y políticas de tránsito de la ciudad de Amarillo a los pasajeros con discapacidad previa solicitud.
Respuesta de demanda de tránsito de la ciudad de Amarillo, camionetas Spec-Trans son accesibles para personas con discapacidades. Camionetas de Spec-Trans están equipados con ascensor y tienen tres áreas de sujeción de silla de ruedas a bordo. Los conductores de Spec-Trans proporcionará ayuda razonable dentro de tránsito de la ciudad de Amarillo las políticas y procedimientos, a los pasajeros con discapacidad previa solicitud.
Cualquier persona que necesitan más información o para registrar una queja, puede comunicarse con el Supervisor de Operaciones en Tránsito, Brett Lawler en 806-378-6860 o por correo electrónico a Brett.Lawler@Amarillo.go
Accessibility Statement
Amarillo City Hall is accessible to individuals with disabilities through its main entry on the south side (601 S. Buchanan St.) of the building. An access ramp leading to the main entry is located at the southwest corner of the building. Parking spaces for individuals with disabilities are available in the south parking lot. City Hall is equipped with restroom facilities, communications equipment and elevators that are accessible. Individuals with disabilities who require special accommodations for a sign or other language interpreter must make a request with the City Secretary two business days before the meeting, by telephoning 378-3013, or the City TDD telephone number at 378-4229.