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Utility Billing software has changed to a new user software. As of February 18, 2019, all customers currently using Bill Trust will need to re-enroll for electronic payment services in the new utility bill payment software which will require your new account number. New account numbers will be in your billing statement or can be obtained from the Utility Billing department.

For additional information about the upcoming changes please visit us at billing.amarillo.gov or by phone at 806-378-3030.

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Water and/or Sewer Tap

  • Summary New water and sewer tap applications are available through the Director of Utilities Office. A tap application is only necessary if taps do not exist on the property. For new service on existing taps, contact Utility Billing.
 Applications can be completed over the phone or in person at the Simms Municipal building located at 808 S. Buchanan.
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