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The City's transition to new utility billing software has caused delays in delivery of utility bills to customers.

Utility Billing WILL NOT be assessing any penalties or late fees, nor will any payments be reflected as late, during this transition period.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

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Request a Home or Business Security Survey

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Another service offered by the Crime Prevention Unit is the Home Security Survey. An officer will inspect a citizen’s home and determine if it meets the requirements set out by the Texas Department of Insurance to receive a certificate that may entitle the homeowner to a reduction in their homeowner’s insurance. The owner should contact their insurance agent to find out if their policy will allow them to qualify for what could be a 5% to 20% reduction. Regardless of the insurance reduction, the increased security will reduce the homeowner’s risk of becoming a victim of crime. Many homes qualify “as is”. Many others need only minor additions in order to qualify. We urge you to see our list of qualifications in the forms file or call our office for more information. This inspection is fast and free of charge.

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