Show/Hide

The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Amarillo News

Print
Press Enter to show all options, press Tab go to next option

Utility Billing Software Informational Meetings

Informational Meetings Scheduled for Utility Billing Software Update

Post Date:01/28/2019 1:00 PM

The City of Amarillo Utility Billing Department has scheduled a series of public/informational meetings for new computer software. The meetings begin Tuesday, Jan. 29.

The new software will improve the billing process for utilities such as water, solid waste, sewer and drainage. Amarillo residents will have automatic draft capabilities for their accounts. In addition, there will be the convenience of online and electronic payment, a self-serve portal, access to billing history, the ability to link multiple accounts and an in-person or online chat feature.

The new software program begins Feb. 18.

The informational meetings will educate customers on the new program, and provide customers the opportunity to learn about the benefits of the new software. Attendees can ask questions and learn how to set up an account in the new program.

The meeting schedule is:

  • Tuesday, Jan. 29, 6 p.m. Northwest Branch Library, 6100 S.W. 9th Ave.
  • Thursday, Jan. 31, 6 p.m. Southwest Branch Library, 6801 SW 45th Ave.
  • Tuesday, Feb. 5, 6 p.m. North Branch Library, 1500 N.E. 24th Ave.
  • Tuesday, Feb. 12, 6 p.m. East Branch Library, 2232 E. 27th Ave.

For more information, call the City of Amarillo Water Billing Department at (806) 378-3030.

Also for more information contact City of Amarillo Communications Manager Dave Henry at (806) 378-5219 or by email at David.Henry@amarillo.gov.

Return to full list >>