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The City has completed the transition to the new utility billing software.

Utility Billing will be resuming normal billing practices with bills due in May 2019. Please refer to the back of your utility bill for more information on our billing practices.

For more information, please visit us at billing.amarillo.gov or by phone at 806-378-3030.

Building Safety 24/7

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In an ongoing commitment to improve customer service and streamline the permitting process, your building safety department is launching an Interactive Voice Response System (IVR) titled Building Safety 24/7. This system will provide a proven means to schedule inspections, access inspection results, check plan review status and obtain vast array of general information available via fax. This new system provides notification of inspection results automatically via phone or email. Permit applicants will receive automatic notification of permit issuance. Building Safety 24/7 offers the flexibility of scheduling inspections and provides resources to research permit history anytime the information is needed. Citizens are able initiate a code enforcement complaint and monitor the status. This system provides resources to citizens and contractors for use when it is convenient for them.

Access to the system 24-hours a day, 7-days a week, via computer or a touch-tone telephone.

Building Safety 24/7 is available on the internet at:

permits.amarillo.gov or by telephone at (806) 342-1555

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Amarillo City Council

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