ACT-Connect services are available for certified persons who cannot navigate or physically use accessible Fixed Route services.
- CONTACT INFORMATION
- transitadministrators@amarillo.gov
- 806-378-3095
- 806-378-6846
-
Multimodal Transfer Station
509 S Bowie St
Amarillo, TX 79106 -
Office Hours:
Monday – Friday
8:00 am – 5:00 pm
ACT-Connect™ Overview
ACT-Connect — paratransit services — provides great public transportation service, with an emphasis on reliability and connectivity to wherever passengers day-to-day destinations take them.
ACT-Connect Application
- The application must be filled out completely.
- The release of information form requires the passenger’s signature.
- The physician’s form must be filled out by a qualified medical professional familiar with your disability.
- After completing the application, please call to schedule a time for an interview and to submit your application. If necessary, you can request a complimentary round-trip ride to the ACT offices.
Contact Information
- ACT Connect by Phone: 806-378-3095
- TTY though Texas Relay Services: 7-1-1
- Please contact us if you require information to be sent to you in an alternative format.
Schedule
Operated by Amarillo City Transit Monday through Saturday, except holidays, between 6:20 am and 6:25 pm.
Reservation hours are 8 am to 4 pm, Monday through Saturday. Reservations for Monday service may be left on the answering service on Sundays. Messages will be returned with your pick up times.
Fares
| Single Ride within Regular Service Area | $2.00 |
| Single Ride outside of Regular Service Area | $4.00 |
| Ages 5 and Younger | No Charge |
20-Ride Booklet ACT-Connect tickets/booklets can be purchased with cash, check, debit, or credit card at the following locations:
or purchase with check or exact change at:
| $36.00 |
Your safety and comfort are our top priorities. To ensure a positive experience for all passengers, on any of our transportation vehicles, passengers are expected to follow the Amarillo City Transit Code of Conduct.
ACT-Connect quick links
Buy Transit Passes Online
Amarillo City Transit is excited to announce that riders can conveniently buy Fixed Route passes and ACT-ConnectTM tickets online! Purchase your passes today on the new payment portal.
Digital payment options include credit card, debit card, PayPal, Venmo, Apple Pay, and Google Pay. Purchased tickets will be mailed directly to you via the U.S. Postal Service. Please allow a few days for mailing.
ACT-Connect™ Application
ACT-Connect paratransit services are available for certified persons who cannot navigate or physically use accessible Fixed Route services.
Click here to fill out the ACT-Connect Application.
ACT-Connect™ Riders Guide
Provides day-by-day local transportation for people with disabilities, who are certified with ACT. Click here to view the ACT-Connect Riders Guide for detailed information about the program.
Transit reasonable modification policy
Trained operators are available to assist passengers at the curb. Assistance does not include carrying objects for passengers. All vehicles are specially designed with wheelchair lifts and four-point securement devices.
Click here to review Amarillo City Transits Reasonable Modification Policy.
Advisory Committee for People with Disabilities
Join the Amarillo City Planning and Development (ACPD) Committee Meetings to stay updated on current transportation-related agenda items. Meetings are held each month, and the public is welcome to attend and participate. Click to learn more or contact us by email at transitadministrators@amarillo.gov.
City Transit No-Show / late cancellation policy
Reducing no-shows on ACT-Connect™ requires actions by riders as well as ACT. Click here to learn more about Amarillo City Transit (ACT) guidelines concerning No-Shows and Late cancellations.